Responsible Gaming: Keeping Bingo Fun and Where to Get Help

Bingo is a social game, and for most people it stays that way. But when bingo is played for money, in a hall, a casino, an app or a sweepstakes site, it is gambling, and it can become a problem. This page covers the warning signs, simple habits that help and where to find free, confidential help in the US.

Need help now? Call or text 1-800-MY-RESET (1-800-697-3738), the National Problem Gambling Helpline, or chat online at ncpgambling.org/chat. It’s free and confidential.

Warning signs of a gambling problem

Ask yourself honestly whether any of these sound familiar:

  • Spending more money or time on bingo than you planned, again and again
  • Playing to win back money you’ve lost (“chasing losses”)
  • Borrowing money, using bill money or selling things to keep playing
  • Hiding how much you play or spend from family
  • Feeling restless, irritable or low when you can’t play
  • Playing to escape worry, loneliness or stress
  • Missing work, appointments or family time to play
  • Buying in-app credits on a “free” bingo app you can’t afford

One or two of these doesn’t mean you have a gambling disorder, but they’re worth taking seriously. Gamblers Anonymous publishes a free 20-question self-assessment that many people find helpful.

Tips for keeping bingo fun

  1. Set a budget before you go and bring only that amount in cash. Leave cards at home.
  2. Treat the money as the cost of entertainment, like a movie ticket, not an investment.
  3. Decide your stopping time in advance.
  4. Don’t chase losses. A bad night is not a sign that a win is “due.” Every ball is random.
  5. Skip extra specials when you’re down. Extra cards and jackpot add-ons are where budgets slip.
  6. Use the limits on apps. Turn on deposit limits, time reminders and app store spending caps.
  7. Keep bingo social. Play with friends, take breaks and don’t play when you’re upset.
  8. Be wary of “systems.” No strategy changes the odds of a random draw. See bingo myths.

Free, confidential help in the US

Resource What it offers How to reach it
National Problem Gambling Helpline (NCPG) 24/7 call, text and chat; connects you to local help in every state Call or text 1-800-MY-RESET (1-800-697-3738); chat at ncpgambling.org/chat
National Council on Problem Gambling Information, treatment finder, resources for families ncpgambling.org
1-800-GAMBLER 24/7 helpline run by the Council on Compulsive Gambling of New Jersey Call 1-800-GAMBLER (1-800-426-2537)
Gamblers Anonymous Free peer-support meetings in person, online and by phone gamblersanonymous.org; national hotline 855-222-5542
Gam-Anon Support for family members and friends of people who gamble Linked from gamblersanonymous.org
GamTalk / Evive Community Online peer-support community getevive.com/gamtalk

About the helpline numbers: For years, 1-800-GAMBLER was promoted as the national helpline. In 2025 the National Council on Problem Gambling’s license to use that number ended, and in early 2026 it launched 1-800-MY-RESET as the national number. NCPG says its older number, 1-800-522-4700, still works. 1-800-GAMBLER remains in service through the Council on Compulsive Gambling of New Jersey. Any of these will get you to someone who can help.

State helplines. Most states also fund their own problem gambling programs, many with free counseling. The national helpline will connect you with your state’s services, and you’ll often find the state number printed on lottery tickets and posted in bingo halls and casinos.

Self-exclusion

Self-exclusion lets you ban yourself from gambling venues or sites for a set period, often one year, five years or life.

  • Casinos and online gambling. Most states with casinos or legal online gambling run a voluntary self-exclusion program through the state gaming regulator. Once enrolled, licensed operators must refuse your play and marketing.
  • Tribal casinos and bingo halls. Many tribal operations run their own programs. Ask at the players’ club or security desk.
  • Charity bingo halls. Formal programs are less common. Talk to the hall manager, and consider asking friends to help you stay away.
  • Apps. Most real-money apps let you close your account or set a self-exclusion period in account settings. Contact support if you can’t find it.
  • Banking tools. Many banks and card issuers let you block gambling transactions.

Tools for parents and caregivers

Real-money bingo is for adults only, usually 18 or 21 depending on the state and venue. But bingo-style apps are easy for children to download, and many sell virtual credits.

  • Require approval for purchases. Apple’s “Ask to Buy” (Family Sharing) and Google Play’s purchase approval settings (Family Link) stop surprise charges.
  • Use content and age ratings in your device’s parental controls to limit gambling-style apps.
  • Remove saved payment cards from shared devices and game accounts.
  • Talk about it. Explain that “free” casino and bingo apps are designed to encourage spending, and that real gambling is for adults.

Supporting someone you care about

If someone close to you is struggling, you’re not alone. Gam-Anon and the national helpline both support family members. Protect your own finances, avoid lending money for gambling, and encourage professional help rather than trying to fix things alone.

Our commitment

InsideBingo is an information site. We don’t run games or take bets. We never promise wins, and any page about real-money bingo links back here. Read more in our editorial policy.

Frequently asked questions

What is the national problem gambling helpline number?

The National Council on Problem Gambling's National Problem Gambling Helpline is 1-800-MY-RESET (1-800-697-3738). You can call or text, or chat online at ncpgambling.org/chat. It is free and confidential.

Is 1-800-GAMBLER still a working helpline?

Yes. 1-800-GAMBLER is run by the Council on Compulsive Gambling of New Jersey. In 2026 the National Council on Problem Gambling moved its national helpline to 1-800-MY-RESET after its license to use 1-800-GAMBLER ended in 2025.

Can bingo be addictive?

Any game played for money can become a problem. Bingo's frequent games, jackpots and social pull can lead some players to spend more time and money than they planned.

Sources

  1. National Council on Problem Gambling – Help and treatment
  2. Cope Compass – 1-800-MY-RESET: the national gambling helpline
  3. New Jersey Division of Mental Health and Addiction Services – Council on Compulsive Gambling of New Jersey: 1-800-GAMBLER
  4. Gamblers Anonymous
  5. GamTalk (now part of the Evive Community)